SERVICES

Authentic service training for all industries

The Rite Service hosts private and shared training classes to motivate with the basic cores of service for business and individuals. Why serve? What’s in it for me? How can I improve my business? We cover all of this and more in our LIVE In-Person trainings or Virtual Training.

Our world has changed a lot in the last few years and the way we work has changed drastically. No matter what technology we use (and some would argue the more technology we use), the more we appreciate and need good service.

What do we mean by “Authentic”? We have all seen, been a part of or maybe even created a word-by-word process for implementing customer service. Not sure if these ever worked but they sure don’t work in today’s workforce. We focus on authentically serving our clients and customers which leads to a genuine experience for the customer and less stress for the employee.

We are certain that what we experienced in 2020-2021 was not a part of your business plan. Your business had to shift the way you train your team and how your team takes care of your customers.

During Covid, customers were forgiving and lowered their standard of acceptable service levels.

In a post-pandemic world, we all need some comfort, care and compassion. Customers are going to seek the businesses who do more than toss their meal in a box or drop their goods at the front door. Businesses who will thrive will be the ones who provide perceived care and above and beyond service to their customers.

This is where we come in.

 

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Let’s talk about your service and training needs.